Terms and Conditions
Acceptance of Terms
By clicking “I agree to the Terms of Service and Return/Exchange Policy” at checkout, you confirm that you have read, understood, and agree to abide by all the contents of these Terms and Conditions. Our store will protect your personal data in accordance with the Personal Data Protection Act and comply with our Privacy Policy. Additionally, you agree that electronic documents will serve as a legitimate means of communication and transaction.
Order Related
Order Confirmation and Processing
- Our store reserves the right to accept or reject any order. If for any reason (such as stock shortages, system errors, etc.) we are unable to process your order, we will contact you via phone, email, or an internal message and offer alternatives such as modifying the order or issuing a refund.
- When ordering multiple products, please make sure to checkout in the same cart. If checked out separately, the system cannot combine payments or shipments, so please be aware.
Shipping and Delivery Times
- If there is a delay in shipment due to incomplete recipient information (such as incorrect phone numbers, email addresses, or delivery addresses), natural disasters, system maintenance, or other force majeure events, we will notify you as soon as possible.
- After the package is shipped, if it is returned due to incorrect recipient information or the recipient being unavailable to sign for the package, the recipient will be responsible for paying the additional shipping fee before the package is resent.
Delivery Time
- All delivery times are estimated and for reference only. Actual delivery progress is subject to the logistics company. We cannot guarantee specific delivery times. If you are sending gifts or have special time-sensitive needs, please plan ahead and assume the risk of potential delays.
Order Confirmation and Processing
- Our store reserves the right to accept or reject any order. If for any reason (such as stock shortages, system errors, etc.) we are unable to process your order, we will contact you via phone, email, or an internal message and offer alternatives such as modifying the order or issuing a refund.
- When ordering multiple products, please make sure to checkout in the same cart. If checked out separately, the system cannot combine payments or shipments, so please be aware.
Shipping and Delivery Times
- If there is a delay in shipment due to incomplete recipient information (such as incorrect phone numbers, email addresses, or delivery addresses), natural disasters, system maintenance, or other force majeure events, we will notify you as soon as possible.
- After the package is shipped, if it is returned due to incorrect recipient information or the recipient being unavailable to sign for the package, the recipient will be responsible for paying the additional shipping fee before the package is resent.
Delivery Time
- All delivery times are estimated and for reference only. Actual delivery progress is subject to the logistics company. We cannot guarantee specific delivery times. If you are sending gifts or have special time-sensitive needs, please plan ahead and assume the risk of potential delays.
Return/Exchange Policy
- Our store accepts return/exchange requests according to the applicable policies (please refer to the return/exchange page for specific details).
- Some products may not be eligible for return/exchange due to the nature of the item. Please confirm the relevant information before making a purchase.
Privacy Policy
Data Collection and Usage
- Our store is a partner of the SHOPLINE platform. When you shop, we will collect your personal information (such as name, contact details, shipping address, etc.) through the platform for the purpose of fulfilling your orders and providing customer service.
- We may provide necessary information to logistics providers for delivery and contact purposes.
Data Disclosure
- Except as required by law to cooperate with judicial authorities or other competent agencies, or if necessary to enforce your rights in case of violations of the law or contract, we will not disclose your personal information to any third parties.
Policy Changes
- Our store reserves the right to modify this Privacy Policy at any time. If significant changes occur, we will post updates on the website in a suitable location. Please check regularly for updates.
Data Collection and Usage
- Our store is a partner of the SHOPLINE platform. When you shop, we will collect your personal information (such as name, contact details, shipping address, etc.) through the platform for the purpose of fulfilling your orders and providing customer service.
- We may provide necessary information to logistics providers for delivery and contact purposes.
Data Disclosure
- Except as required by law to cooperate with judicial authorities or other competent agencies, or if necessary to enforce your rights in case of violations of the law or contract, we will not disclose your personal information to any third parties.
Policy Changes
- Our store reserves the right to modify this Privacy Policy at any time. If significant changes occur, we will post updates on the website in a suitable location. Please check regularly for updates.
