Dear valued customer,
Thank you for choosing JOLI97 for your shopping needs! To protect your financial security, we would like to remind you to stay vigilant during your online shopping experience and avoid falling victim to fraud. Below are our fraud prevention tips:
JOLI97 will never, under any circumstances or for any reason, request your financial account or credit card information through text messages, phone calls, or any other means. We will also not ask you to visit a bank or use an ATM. If you receive such phone calls or text messages, please be alert and do not trust any information from unknown sources.
If you have any doubts, please contact JOLI97 customer service immediately, or call the National Police Agency's anti-fraud hotline at 165 for verification.
Be aware of common fraud tactics:
- Unknown phone calls and text messages: If you receive calls from numbers starting with “+”, “+2”, “+886”, or other unknown prefixes, please be extra cautious. Fraudsters may impersonate banks, judicial authorities, or well-known companies to obtain your personal information.
- Fraudulent phone calls: Common fraud schemes include "duplicate orders" or "incorrect installment payment settings," and may prompt you to perform online banking or ATM operations. If the call is related to bank accounts, please contact your bank directly for verification, and avoid performing any unauthorized actions.
- Unknown links and unfamiliar LINE invitations: Do not click on unknown links or accept invitations from unfamiliar LINE contacts, as these may be fraudulent attempts.
How to protect your account security:
- Regularly change your password: We recommend updating your online account password regularly and using strong passwords (mixing uppercase and lowercase letters and numbers) for added security.
- Avoid entering passwords on public computers to protect your personal data.
If you receive any suspicious calls or messages, please contact JOLI97 customer service immediately for verification, or report it to the anti-fraud hotline 165. We are always here to assist you and ensure a safe shopping experience.
Anti-fraud resources:
- 165 Anti-fraud website: https://165.npa.gov.tw/
- JOLI97 Customer Service Hotline: Please contact customer service
- JOLI97 Line@ Account: @006nqdle
- JOLI97 Customer Service Email: joli97.933@gmail.com
The entire team at JOLI97 wishes you a safe and enjoyable shopping experience!
